Some Surface RT users reported in SurfaceForums.net are complaining about cracking and audio problem. Microsoft always claims that it is making every effort to ensure high user satisfaction for its products, but more users are coming in with similar problems. The Surface RT tablet has only been delivered for less than one month and it becomes clearer that Microsoft’s statements are mere lip service.
Previously, the company has spent more than $ 1 billion in extended warranties and replacements for users of early Xbox 360 units that is affected by the “Red Ring of Death” issue. Apple also experienced nearly similar problem with the Smart Cover, which caused a number issues, including a serious security glitch.